Intake
Share the model and symptoms online, by phone, or in person.
Repair capabilities
Consoles, phones, tablets, computers, laptops, controllers, handhelds, upgrades, and more.
Choose your device
Select the closest device and symptom to prefill the repair request.
Select a device to begin triage.
Service categories
If the exact repair is not listed, send the symptoms through the repair request.
The GamerEMT process
Every device follows a clear intake, diagnosis, approval, repair, and testing path.
Share the model and symptoms online, by phone, or in person.
The problem is inspected instead of guessed from a generic symptom list.
Price and repair path are confirmed before paid work begins.
Completed work is tested before the device is returned.
Service FAQ
Use these answers to set expectations before intake.
Use the Other option or submit a repair request. GamerEMT can confirm whether it services that device.
No. Symptoms can have multiple causes. The device needs to be inspected before a diagnosis is confirmed.
Disclose all prior repair attempts during intake. GamerEMT will determine whether the device can be serviced.
Yes. Walk-ins are welcome during normal business hours.
Gastonia storefront
Bring the device and anything needed to reproduce the problem.
GamerEMT storefront
GamerEMT| Monday | 10 AM–3 PM |
|---|---|
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| Thursday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |